Cigar & Bourbon Tickets Sub-Processors
Cigar & Bourbon Tickets LLC works with the third parties (“Sub-Processors”) set forth below to provide specific functionality within the Cigar & Bourbon Tickets Platform. In order to provide the relevant functionality, these Sub-Processors may access Personal Data as defined in the Data Processing Addendum. To learn more about Cigar & Bourbon Tickets Legal Terms, click here.
Web Hosting and Infrastructure
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Hostinger International Ltd. | Web hosting and server infrastructure | All Platform data including user accounts, event data, and transaction records |
| Cloudflare, Inc. | Content delivery network (CDN), DNS management, DDoS protection, SSL/TLS security, and R2 object storage for media files (images, documents) | IP addresses, browsing data, request metadata, and uploaded media files |
Payment Services
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Stripe, Inc. | Payment processing via Stripe Connect (Direct Charges), Organizer onboarding, recurring membership billing, fraud prevention | Payment card details, billing address, transaction amounts, bank account information (for Organizers) |
| PayPal, Inc. | Payment processing via PayPal Commerce Platform, Organizer onboarding, fraud prevention. Used for ticket purchases and one-time membership purchases (not recurring memberships) | PayPal account details, billing address, transaction amounts, bank account information (for Organizers) |
Communication Tools
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Brevo (formerly Sendinblue) | Transactional email delivery (order confirmations, password resets, membership notifications, ticket transfer emails, account security alerts, and other system-generated emails) | Email addresses, names, email message content |
| Intuit Inc. (Mailchimp) | Email marketing campaigns and marketing notifications sent by Organizers to their attendees and members | Email addresses, names, communication preferences |
SMS Services
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Twilio, Inc. | SMS messaging service used in two modes: (1) Organizers may connect their own Twilio account (BYOT model) to send event-related text messages from their own phone number; (2) the Platform’s registered toll-free number, (888) 623-8399, sends transactional messages such as ticket delivery and order confirmations under our A2P 10DLC registration. Both paths require attendee opt-in. | Attendee phone numbers, SMS message content, carrier information, opt-in consent records. Only processed for attendees who have explicitly opted in to SMS communications. |
AI Services
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Anthropic, PBC | AI-powered features: (1) Smart Chat customer support assistant that answers user questions based on the Platform’s Help Center knowledge base; (2) AI Event Description Generator that creates event descriptions from Organizer-provided event details; (3) AI Event Planning Assistant that provides Organizers with personalized event planning, pricing, and marketing recommendations based on their event data. | Smart Chat: user chat queries and message content. AI Description Generator: event details (title, category, venue, city, date, tone preference, notes). AI Event Planning Assistant: Organizer event data (event names, dates, venues, ticket tiers, pricing, attendee counts, descriptions) and conversation messages. AI interactions are not linked to personally identifiable information unless the user includes personal details in their query or event content. |
Analytics
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Google LLC (Google Analytics) | Website analytics, usage tracking, and performance monitoring | IP addresses (anonymized), browsing behavior, device information, page views |
Mapping and Location Services
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Google LLC (Google Maps Platform) | Event location display, venue mapping, Google Places autocomplete for location searches, geolocation services | Location search queries, approximate or precise location data (if enabled by user), venue addresses |
Business Productivity
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Google LLC (Google Workspace) | Internal business operations, email, and document management | Internal communications; does not directly process consumer personal data |
Social Media Integrations
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Meta Platforms, Inc. (Facebook & Instagram) | Automated posting of event information to Organizers’ connected Facebook Pages and Instagram Business accounts when events are published on the Platform, via the Meta Graph API. | Event information (title, date, time, venue, city, state, ticket price, featured image, event URL, and Organizer social media handles). Attendee personal information is not shared through this feature. |
Social Authentication Providers
The following services are used for account authentication when social login features are enabled:
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Meta Platforms, Inc. (Facebook) | Social sign-in authentication via Facebook Login | Name, email address, profile photo, Facebook user ID |
| Google LLC | Social sign-in authentication via Google Sign-In | Name, email address, profile photo, Google user ID |
| X Corp. (formerly Twitter, Inc.) | Social sign-in authentication via X/Twitter OAuth | Name, email address, profile photo, X/Twitter user ID |
| Apple Inc. | Social sign-in authentication via Sign in with Apple | Name, email address (may be relayed via Apple Private Email Relay), Apple user ID |
Digital Wallet Services
The following services are used to deliver digital event tickets and membership cards to attendees’ mobile wallet applications:
| Sub-Processor | Purpose | Data Processed |
|---|---|---|
| Apple Inc. (Apple Wallet) | Distribution and synchronization of digital event tickets and membership cards saved to Apple Wallet on iPhone and iPad. Updates to passes (event time, venue, branding) are delivered through the Apple Push Notification Service. | Pass holder name, ticket or membership identifier, event or membership details, organizer logo and branding, unique pass serial number, signing certificate metadata. Pass content is synced to the holder’s iCloud account where applicable. |
| Google LLC (Google Wallet) | Distribution and synchronization of digital event tickets and membership cards saved to Google Wallet on Android devices via the Google Wallet API. Updates to passes are delivered through Google’s notification systems. | Pass holder name, ticket or membership identifier, event or membership details, organizer logo and branding, unique object identifier. Pass content is synced to the holder’s Google Account where applicable. |
We will update this page when we add or remove Sub-Processors. Material changes to this list will be communicated to Organizers in accordance with the Data Processing Addendum.
If you have questions about our Sub-Processors, please contact us at [email protected].